Processing & Shipping
At Peptide Haus, we strive to process orders as quickly as possible.
Processing time begins once payment has been successfully received and verified.
Research products typically ship within 10–20 business days after processing.
While most orders ship much sooner, larger or high-volume orders may require additional preparation time to ensure quality and accuracy.
Shipping timeframes are estimates only and are not guaranteed.
Payment Providers
If you choose to pay using Affirm, Afterpay, Klarna, PayPal Pay Later, or any third-party financing provider, please note:
Your order will not begin processing until Peptide Haus has successfully received payment from the financing provider. Approval from the provider does not mean funds have been received by us.
Processing times begin after payment has been received, not when the order is placed.
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Shipping Information
Please verify that your shipping address is correct before completing your purchase.
Peptide Haus is not responsible for delays, lost, stolen, misdelivered, or undeliverable packages caused by:
Incorrect or incomplete shipping addresses
Carrier delays
Weather events
Customs or governmental delays
Carrier scanning issues
Delivery after the carrier marks a package as delivered
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
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Signature Required
For the security of our customers:
All orders totaling $100 or more will require an adult signature upon delivery.
If a shipment is returned because delivery could not be completed or the package was refused, additional shipping fees may apply before the order can be reshipped.
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Returns & Refunds
Due to the nature of our products:
All research product sales are final.
We do not accept returns, exchanges, or cancellations once an order has entered processing or has shipped.
If your order arrives damaged or you receive the incorrect item, you must notify us within 3 calendar days of delivery with clear photographs of:
The shipping box
The shipping label
All packaging materials
The products received
Approved claims will be reviewed on a case-by-case basis.
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Order Changes
Orders cannot be modified, combined, or canceled once they have been submitted for processing.
Please carefully review your order before completing checkout.
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Disclaimer
All products sold by Peptide Haus are offered for laboratory research purposes only and are not intended for human or veterinary consumption, administration, or therapeutic use. By purchasing from Peptide Haus, you acknowledge that you have read and agree to our Terms & Conditions, Shipping Policy, and Research Use Disclaimer.